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Tag Archives: quality
AST Announcements March 20, 2013

Customer Service for Closed Captioning in the Digital Age

Automatic Sync Technologies takes pride in providing great customer service, and as many of our customers know we rolled out a new customer service help desk at the beginning of this month.  Dubbed the CaptionSync Support Center, the online help desk includes a searchable knowledge base that provides detailed information about using CaptionSync, as well [...]

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Best Practices June 18, 2012

Quality: What to look for in closed caption solutions

Here at AST, Quality comes first. You might say it’s our creed. So as we welcome you to the initial “Caption-IT” Blog, we’d like to talk about Quality. What it means in terms of technical standards and approaches, and how AST holds the standard for accessibility high — complete and accurate, and nothing less. The [...]

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